Frequently Asked
Is your analytics stack HIPAA-compliant?
Yes. We use server-side tagging, HIPAA-compliant middleware, and minimum-necessary data flows. No PHI is ever sent to ad platforms. All integrations sign a BAA where one is available, and we audit the data pipeline against HIPAA Security Rule requirements before launch.
Do you replace our in-house analytics team or work with them?
Either. For large systems, we work alongside internal analytics, BI, and data science teams — complementing them with the attribution modeling and healthcare-specific integrations they typically lack. For practices without an internal team, we run the whole stack ourselves and deliver dashboards and commentary directly to leadership.
Which EMR and PMS systems do you integrate with?
We have integrated with Epic, Athenahealth, eClinicalWorks, NextGen, Dentrix, Eaglesoft, NexHealth, SimplePractice, Kareo, DrChrono, and others. If your system has an API or HL7/FHIR endpoint, we can pipe the booking signal in.
How is your attribution different from CRM dashboards?
CRM dashboards show pipeline inside the CRM — what the sales team touches. They do not see awareness media, organic search, KOL content, or offline touchpoints unless you manually tag them. Our model reads all paid, organic, social, and offline channels as one graph, and reconciles CRM pipeline against the full funnel.
What does an attribution engagement cost?
Typical setup ranges $8,000–$25,000 depending on system complexity (number of integrations, existing GA4/tag state, EMR access). Ongoing dashboards, attribution modeling, and strategic commentary run on a monthly retainer alongside media or content engagements. Most clients see 20–40 percent reduction in cost-per-booking within 90 days from better budget allocation.
Can you audit our existing analytics setup before we commit?
Yes. Our standard intake includes a discovery audit of current tagging, pixels, CRM setup, and reporting. You receive a written assessment with findings and priorities regardless of whether you continue with 210 — often the highest-impact fix is something you can implement internally in a week.